Privacy Policy
How Mwangazabiz collects, uses, and protects your personal information.
Mwangazabiz Limited ("Mwangazabiz," "we," "us," or "our") is committed to protecting the privacy and personal data of everyone who interacts with our website, programmes, and services. This Privacy Policy explains what information we collect, how we use it, and the rights you have over it.
This policy is drafted in line with the Kenya Data Protection Act, 2019 and applicable data-protection principles.
1. Information We Collect
We collect information you provide directly to us, as well as some information automatically when you use our website.
Information You Provide
- Contact details — name, email, phone number (via contact form, partnership form, or newsletter signup)
- Business information — organization name, partner type, and any details you share with us
- Messages — the content of any inquiry, complaint, or correspondence you send us
- Programme data — if you enroll in a FinE training programme, we may collect enrollment and attendance information
Information Collected Automatically
- Log data — IP address, browser type, device type, pages visited, and time of visit
- Cookies and similar technologies — used for site functionality and to understand usage
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Deliver financial-literacy, entrepreneurship, and debt-advisory services
- Send you newsletters and updates you have subscribed to
- Process partnership and programme applications
- Improve our website, services, and programmes
- Comply with legal and regulatory obligations
- Prevent fraud and ensure the security of our systems
3. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Consent — where you have given explicit permission (e.g., newsletter signup)
- Contract — where processing is necessary to deliver a service you requested
- Legal obligation — where we are required to process data by law
- Legitimate interests — where processing is necessary for our legitimate business interests, provided it does not override your rights
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Financial institutions and service providers — when you ask us to connect you to financing, insurance, or other financial services through FinKonnect, we share only the information necessary to facilitate that connection
- Programme partners — for sponsored training programmes where you have enrolled
- Service providers — such as email and hosting providers who help us operate the website, all bound by confidentiality
- Legal authorities — where required by law, court order, or regulatory obligation
5. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.
6. Your Rights
Under the Kenya Data Protection Act, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain processing
- Withdraw consent at any time (e.g., unsubscribe from our newsletter)
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
To exercise any of these rights, email us at info@mwangazabiz.co.ke.
7. Cookies
Our website uses cookies and similar technologies for essential functionality and analytics. You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
8. Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or your personal data, contact us:
- Email: info@mwangazabiz.co.ke
- Phone: +254 720 409659 / +254 731 357847
- Postal: Mwangazabiz Limited, P.O Box 1346-10400, Nanyuki, Kenya